Our team is here to assist you with your questions or comments. Please feel free to contact us regarding our products and services at any of our retail locations. We are here to help you, our valued customer.
Crestwood I-44 to Watson Road Across from Crestwood Plaza
Creve Coeur Superstore
11615 Olive Blvd. Creve Coeur, MO 63141
Phone: 314-567-3456
Directions:
Creve Coeur I-270 to Olive Blvd. East to City Place Dr., west end of City Place center
O'Fallon, IL
2020 West Highway 50 O'Fallon, IL 62269
Phone: 618-622-3456
Directions:
O'Fallon (in Illinois) I-64 to O'Fallon exit, East into center
Ladue 8855 Ladue Road Ladue, MO 63124
Phone: 314-862-5450
Directions:
Ladue I-170 to Ladue Road East to Ladue Crossing Shopping Center
Oakville 5549 Telegraph Road Oakville Center, #18 St. Louis, MO 63129
Phone: 314-892-2282
Directions:
Oakville I-270 to Telegraph Road South 1.5 miles to Oakville Shopping Center
St. Charles
1987 Zumbehl Road St. Charles, MO 63303
Phone: 636-947-3456
Directions:
St. Charles I-70 to Zumbehl Road
South to Bogey Hills Plaza
About us
Creve Coeur Camera was founded in 1974 in the St. Louis suburb of Creve Coeur. A small camera store had gone out of business, and customers had contacted the building owner, Ron Henges, for help in retrieving their photo finishing and repaired cameras. Mr. Henges was able to help them, and many customers recommended he re-open the store because the area really needed one.
Due to the advent of easy-to-use 35mm cameras at that time, sales boomed and topped $1,000,000 in the second year of operation. The original store was moved and enlarged several times as business grew. The current flagship store in Creve Coeur consists of 9,000 feet of selling area, plus a full service lab and classroom consisting of 3,000 feet total.
The first branch store was opened in 1980, and the first in-house one hour "mini lab" in 1983. The rapid growth of the company is due to three major factors: an exciting variety of products, regular and effective advertising and promotions, and most importantly, a serious commitment to customer service.
In 1994, the company instituted an Employee Stock Ownership Program, whereby the qualified employees of the company earn shares every year based on company performance. In addition to being a great deal for the employees, ownership increases the dedication and efforts of all employees to satisfy the customer.
Creve Coeur Camera is now owned by Stephen Weiss, who purchased the company in the Fall of 1998 and comes from an extensive retail and photography background.
Mr. Weiss brings a lot of excitement to the company. He is truly invested in providing exceptional customer service, as well as seeing to the overall success of the company.
Customers can count on continuing progress and innovations to bring them the best mix of customer service, quality production from our labs, and exciting products in our full line of merchandise.
Mission Statement
In addition to the expected variety of cameras, all stores carry a huge assortment of accessory items. Photography is by nature a gadget-oriented business and accessories allow customers to constantly improve and innovate. An especially large assortment of digital cameras & accessories, binoculars, photo frames, and albums is kept at each store, plus virtually every photo and video battery available. Using an advanced computer system, stores are rarely out of any item, and can easily obtain any item in one day from another store or the distribution center.
The biggest difference between Creve Coeur Camera and other stores is our commitment to customer service. Store managers and assistants are encouraged to solve most problems at the store level, and have a variety of tools to help them, such as courier service to help customers who need an item or photo finishing immediately. Training is constant, with daily, weekly, and monthly sessions, with ongoing communication from the corporate office on new products and services. Other customer services include repair service, rentals, and free classes.
Creve Coeur Camera is dedicated to helping our customers preserve their memories with the finest images possible. We offer the best equipment, film, photo processing, and consumer education, combined with the best customer service, to "make it happen" each and every day.
Newsletter
Job Openings
Do you want to like the work you do? Would you like to actually have a smile on your face at work, because you're at work? Are you interested in photography? Maybe you have a background in photography or videography. Or maybe you just want to work around great imaging gadgets and digital toys. Perhaps you prefer the hands-on environment of producing the best quality photofinishing in town.
There isn't a better place to take up a career than Creve Coeur Camera.
Our stores are stocked with tons of the greatest new and used photo and video equipment and supplies. We carry the newest and best digital cameras and accessories. We have a huge selection of binoculars, frames, albums, darkroom, and accessories of all kinds. Not to mention our complete array of lab services including video and digital imaging.
Our employees do more than just wait on customers, we inform, educate, and assist them as well as learn from them! You will gain an enormous amount of photographic knowledge as well as customer service skill working at Creve Coeur Camera.
We offer competitive wages, full benefits, employee stock ownership program (ESOP), generous discounts on all our services and products, vacations, flexible scheduling, and a great work environment.
Or fill out the following application and send it in (you will need Adobe Acrobat Reader to view and/or edit this document).
Costumer Rights/Returns
As a Creve Coeur Camera customer, you have the right to:
1. 90 days same as cash (if you qualify)
2. Free coupons a. Which includes: i. A free seminar for two ii. Free membership in our VIP Savings Club iii. Free 35mm processing or APS film processing iv: $25 off any class
3. Best price guarantee
4. Satisfaction guarantee a. 30 days on camera b. 7 days on technology items i. Must be in new condition ii. Unopened software iii. Restocking fee may apply
5. Purchase a MACK extended warranty
6. Half back guarantee a. Available within the first 12 months b. We'll give you half of what you paid (for the camera) towards any new camera purchase (digital or film) guaranteed!
7. Speak to the store manager or the President
Return Policy
Creve Coeur Camera wants our customers to be happy with their purchases. Most products can be returned up to 30 days after purchase, provided they are unused and in re-saleable condition (original packaging and warranty cards included) and the original proof of purchase is presented. Please ask for the manager on duty if you have any questions regarding returns. Our return policies are designed to be fair to both our customers and our employee owners.
REFUNDS, RETURNS & EXCHANGES
If you are not completely satisfied with your purchase, return it with your original receipt and original package to the store where purchased during the applicable time period.
We will gladly replace the item or refund your money.*
** ALL PRODUCTS except as noted **
30 DAYS WITH RECEIPT, FULL REFUND OR EXCHANGE
**TECHNOLOGY ITEMS including, but not limited to, digital cameras, digital video, printers, media cards, lighting.
7 DAYS WITH RECEIPT, ACCESSORIES, ORIGINAL PACKAGING AND UNOPENED SOFTWARE. FULL REFUND OR EXCHANGE.
A 15% RESTOCKING FEE WILL APPLY AFTER 7 DAYS OR IF SOFTWARE IS OPENED.
Low Price Guarantee
CCC guarantees that our regular or sale price on any camera, digital camera, or camcorder is either LOWER than or the same as any locally advertised in stock item. If it is not... we will gladly refund you the difference!
Creve Coeur Camera's price guarantee makes sure that you are getting the most competitive price available. If you should find a lower locally advertised price on the identical merchandise (model, item and kit) we will gladly refund the difference to you. That's our promise to you. CCC strives to make sure that we have the most competitive pricing in the industry and to be your only choice for cameras.
Please insure that your price comparison includes the U.S. Warranty, and the same manufacturer's model and kit. If you feel that you have found the identical product at a lower price, simply send a copy of your receipt (as proof of purchase) to Creve Coeur Camera, 1155 North Warson Rd., St. Louis, MO 63132 to the Attention of, Mr. Weiss. Please include the local competitor's ad with price circled, and phone number (so we may validate the item is in stock).
Sorry, closeout specials, instant rebates, auction items, clearance items, refurbished products, Internet or special orders and out of stock items are excluded from this guarantee. Price guarantee is limited to 30 days on most items and 7 days on technology items.
Warranty Information
Most products sold include a warranty from the manufacturer or licensed vendor. Except for extended warranties sold under the name "Consumer Protection Plan" Creve Coeur Camera makes no implied or expressed warranties on any products.
Community Involvement
Contributions
At Creve Coeur Camera we are committed to supporting programs that enrich the core of our community's well being. It is through this philosophy that we contribute to numerous non-profit and not-for-profit organizations as well as art and cultural programs each year.
At Creve Coeur Camera we are committed to, and believe passionately in supporting programs that enrich the core of our community's well being and improving the welfare of the communities that we serve. Every store in our company is involved in their local community. It is through this philosophy that we contribute to numerous non-profit and not-for-profit organizations as well as art and cultural programs each year.
We are grateful that through the support and patronage of our local communities, we are able to in return support various organizations as well as participate in programs that enrich creativity, culture, and social responsibility.
Our support is generally directed to programs and organizations that benefit from our services and expertise. For this reason, we require every requesting entity or person to submit a completed Donation Request form in order to review the merits of each individual cause.
Donation Request forms may be picked up at any of our stores, or can be downloaded from our website. Completed forms should be forwarded to the Marketing Department and requests are reviewed weekly.
